HIDE SEARCH RESULTS

Search Results

Quick Links

Orders & Payment

Shipping & Tracking

Returns & Exchanges

Consumer Guarantee

Submit a Request

swipe
swipe
  • Buying Guides
  • Orders & Payment
  • Shipping & Tracking
  • Returns & Exchanges
  • Consumer Guarantee
  • About
  • Assembly Guides
  • Bike Care
  • Adjustments & Fit
  • Workshop Series
  • Owner's Manuals
  • Archive
  • Hardtail MTB
  • Dual Suspension MTB
  • Road & Gravel
  • Path & Pavement
  • E-Bikes
  • Kids Bikes
  • Dirt Jumpers & BMX
  • Christmas Period

Buying Guides

Not sure which bike to buy? Let us help you decide.

Read more
0%

We can help you find the perfect bike size for you.

Read more
0%

Mountain bike technology has improved exponentially in recent years.

Read more
0%

Road bikes are one of the simplest forms of bikes on the market.

Read more
0%

  Commuting to and from work can have multiple benefits for the environment, mental health and physical health.

Read more
0%

E-Bikes take what is amazing about cycling around town, through the mountains and daily commuting and enhance it.

Read more
0%

Buying your child a bike can be an exciting time for both you and them, as this is their first chance to experience the enjoyment of cycling.

Read more
0%

If you're the type that likes to save a buck, our ex-demo bikes may sound interesting.

Read more
0%

As simple as a bike can be, a lot of the terminology and names can be quite confusing.

Read more
0%

The material of which a frame is constructed will have a huge impact on how it rides.

Read more
0%

A quick look at Electric Scooter Laws in Australia.

Read more
0%

Orders & Payment

Bicycles Online offer a number of payment methods including Visa, Mastercard, American Express, Paypal, Paypal- Pay in 4 and ZipMoney interest-free finance, Apple Pay, Google Pay, and Direct Deposit.

Read more
0%

With new online and in-store electronic payment systems offering customers greater convenience and simplicity, at Bikes Online Australia we can now offer you even more flexibility when it comes to purchasing your new Bicycle.

Read more
0%

Unfortunately we do not allow changes to an order once it has been placed.

Read more
0%

We understand many of our customers are willing to go the extra step and customize their bikes, giving it a more personal feel.

Read more
0%

Shipping & Tracking

Once your order has been dispatched from us, you will receive an email which will include a tracking number and what courier the item was sent with.

Read more
0%

The estimated delivery times for bicycle is as follows.

Read more
0%

All products are in stock and ready to ship from either our Sydney or Melbourne warehouse.

Read more
0%

Here you'll find more information about the different shipping methods we offer.

Read more
0%

Unfortunately we do not allow local pick-up or return of orders from or to our warehouse.

Read more
0%

We require a signature for our deliveries and hence we prefer commercial addresses where there is someone present all day to receive the goods.

Read more
0%

Unfortunately we do not ship bikes, components, accessories or apparel outside the country.

Read more
0%

Returns & Exchanges

We’re so confident that you’ll love our extensive range of bikes, that we’ll let you return the bike for free in the first 14 days if you don’t.

Read more
0%

Here you'll find in-depth information on our Returns Policy.

Read more
0%

Damage caused from improper use, abuse of the policy or incorrect assembly - such as pedal threads being damaged, dirt on the tyres, scratches on the frame, or any other damages, will be charged at full retail rates.

Read more
0%

If you notice or discover an issue, contact us within the first 14 days for a resolution.

Read more
0%

We get it, we all love to find deals and save money that's why we have a Post Sale Guarantee.

Read more
0%

At BikesOnline, we are passionate about bringing high performance bikes at a reasonable price tag to riders of all experience levels, making the sport of cycling accessible and exciting to all.

Read more
0%

Consumer Guarantee

At BikesOnline we want to make sure our customers are supported to ride more and stress less.

Read more
0%

The frequency you should get your bike serviced will vary depending on the frequency you ride it.

Read more
0%

Your suspension components need to be serviced on a regular basis to keep working properly and also for consumer guarantee reasons.

Read more
0%

About

We are an Australian owned, online specialty retailer of road bikes, mountain bikes, parts, accessories, and clothing.

Read more
0%

Just like all bike riders, we play our part for a brighter future.

Read more
0%

BikesOnline is a purely online business - we don't have a physical showroom but operate from our head office and dispatch centre.

Read more
0%

We pride ourselves on our ability to import products efficiently.

Read more
0%

To learn more about our Fleet Programme, please click here.

Read more
0%

Looking to hire or rent a Polygon bicycle in Sydney? Visit our bike rental shop.

Read more
0%

Bikes Online Australia Unit Trust, Bikes Online Australia Pty Ltd, Bikes Online Australia and its affiliates ("Bikes Online Australia", "we", "our", "us") is committed to protecting your privacy and respect and uphold your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Read more
0%

General Terms and Conditions These terms and conditions apply to the use of this website and the ordering, purchase, fulfilment and delivery of Products from www.

Read more
0%

Assembly Guides

Congratulations on your new bike! For us, there’s nothing more exciting than building your bike.

Read more
0%

Assembling your new bike is one of the most exciting tasks ever, we agree.

Read more
0%

This article will guide you through how to install the front wheel on your new bike.

Read more
0%

Assembling your new bike is one of the most exciting tasks ever, we agree.

Read more
0%

Dropper posts are a game changer for mountain biking, allowing you to have your optimal pedalling position for climbing and with a simple press of the lever, you can push the saddle down to slay the descents.

Read more
0%

This article will guide you through how to install the basket on your Polygon Sierra Oosten.

Read more
0%

This article will guide you through how to install the mudguards on your Polygon Sierra Oosten.

Read more
0%

Exciting times ahead! This article will guide you through what comes with your new bike and how to unpack it.

Read more
0%

In case you need to re-pack your bike for travelling or shipping, follow this step-by-step guide to ensure it will reach its destination in great shape, by reducing the chances of damage in transit.

Read more
0%

Bike Care

Welcome to the Bikes Online Australia Service Network.

Read more
0%

The frequency you should get your bike serviced will vary depending on the frequency you ride it.

Read more
0%

Your suspension components need to be serviced on a regular basis to keep working properly and also for consumer guarantee reasons.

Read more
0%

A clean bike is a fast bike - we can’t stress this enough, keeping your bike clean is not only beneficial to your components lifespan and performance, it’s also good for morale.

Read more
0%

Cleaning and maintaining your drivetrain might not be the most exciting task in the cycling world, but it sure is very important.

Read more
0%

Unfortunately we can’t be out riding bikes at all times, we still need to sleep or eat at some point of the day.

Read more
0%

Transporting your bike is usually a sign of good times ahead! For that we are more than happy to provide resources on how to transport your bike safely, so there are no hiccups during the journey and you can make the most out of your riding time.

Read more
0%

Adjustments & Fit

When browsing for your next bike you may sometimes consider the possibility of upgrading some parts in order to make the bike more suitable for your riding style.

Read more
0%

After assembling your new bike, the first thing to do is the initial bike fit, in other words, customizing the bike measurements according to your body dimensions in order to achieve the most effective riding position.

Read more
0%

Correctly setting up the suspension is crucial for proper handling of your bike.

Read more
0%

One of the most simple things you can do to your bike to improve the quality of your ride is checking and adjusting your tyre pressure periodically.

Read more
0%

There are three main types of pedals, Flat Pedals, Mountain Bike Clipless and Road Clipless.

Read more
0%

.

Read more
0%

Workshop Series

Ride your bike enough and you’ll understand the importance of performing a periodical safety check.

Read more
0%

Assembling your new bike is one of the most exciting tasks ever, we agree.

Read more
0%

Beside being a lot of fun, bikes are also a way of transport that require regular maintenance just like a motorbike or a car.

Read more
0%

Welcome to the Workshop Series, today we’ll be guiding you through the rear derailleur adjustment for a mechanical, or cable activated groupset.

Read more
0%

Welcome to the Workshop Series, today we’ll be guiding you through the rim brake adjustments.

Read more
0%

Welcome to the Workshop Series, today we’ll be guiding you through the disc brake adjustments.

Read more
0%

Having a flat while out riding is never a good feeling, but if you master the tube replacement practice you’ll be able to get back on the road, or trail, in no time.

Read more
0%

A lot has been discussed around tubeless tyres and how they can be beneficial for a number of reasons.

Read more
0%

A clean bike is a fast bike.

Read more
0%

Cleaning and maintaining your drivetrain might not be the most exciting task in the cycling world, but it sure is very important.

Read more
0%

Owner's Manuals

To see the Polygon Bikes User Manuals, click here.

Read more
0%

To see the Marin Bikes User Manuals, click here.

Read more
0%

To see the THOK Bikes User Manuals, click here.

Read more
0%

Please refer to the links below for more information on your Rockshox components:   Rockshox Suspension Setup and Tuning Guide Rockshox/Sram Service Resources Rockshox/Sram User Manuals Rockshox Service Intervals .

Read more
0%

Please refer to the links below for more information on your Fox components:  Fox Factory Tune Fox Tuning Guides Fox User Manuals Fox Service Intervals     .

Read more
0%

Please refer to the links below for more information on your SR Suntour components:   SR Suntour Owners Manuals SR Suntour SAG Tool SR Suntour General Suspension Fork Manual SR Suntour Rear Shock Owner's Manual .

Read more
0%

Please click here for more information on your Shimano components: Shimano Manuals & Technical Documents .

Read more
0%

Please click here for more information on your Sram components: Sram Service Archive .

Read more
0%

In this article you'll find all technical information, including service instructions for your bike components.

Read more
0%

Archive

To see Polygon Bike Archive, click here.

Read more
0%

To see Marin Bike Archive, click here.

Read more
0%

Please click here for the Rockshox archive.

Read more
0%

Please click here for the Fox archive: Fox Archive .

Read more
0%

Please click here for the SR Suntour archive: SR Suntour Archive .

Read more
0%

Hardtail MTB

What size are the wheels? All cascade models (2, 3, 4) and frame size come with 27.

Read more
0%

What size are the wheels? The Premier 4 and 5 come with 27.

Read more
0%

What size are the wheels? The Syncline 2, 3 and 5 come with 27.

Read more
0%

What size are the wheels? The Xtrada 5, 6 and 7 come with 27.

Read more
0%

What size are the wheels? The Cleo 2 comes with 27.

Read more
0%

What size are the wheels? The El Roy comes with 29" wheels.

Read more
0%

What size are the wheels? The Pine Mountain series come with 29" wheels.

Read more
0%

What size are the wheels? The San Quentin series comes with 27.

Read more
0%

What size are the wheels? The Team series comes with 29" wheels.

Read more
0%

What size are the wheels? The Bobcat Trail series come with 27.

Read more
0%

What size are the wheels? The Bolinas Ridge series come with 27.

Read more
0%

What size are the wheels? The Wildcat Trail series come with 27.

Read more
0%

Dual Suspension MTB

What size are the wheels? The Siskiu D5 comes in 27.

Read more
0%

What size are the wheels? The Siskiu D24 series comes in 24 inch wheels only.

Read more
0%

What size are the wheels? The Siskiu T7 and T8 come in 27.

Read more
0%

What size are the wheels? The Vander T series across all sizes are 27.

Read more
0%

What size are the wheels? Across the entire Alpine Trail range you can expect a standard 29 inch wheel platform for all models.

Read more
0%

What size are the wheels? Across the entire Rift Zone 27.

Read more
0%

What size are the wheels? Across the entire Rift Zone 29 range you can expect a standard 29 inch wheel platform for all models.

Read more
0%

What size are the wheels? The Rift Zone Jr comes in 2 different wheel sizes, 24 inch and 26 inch.

Read more
0%

Road & Gravel

What riding style is this geometry intended for? Perfect for entry level road cyclists looking to take on their first Gran Fondo, conquer their first triathlon or get involved with their local riding group on casual endurance rides.

Read more
0%

What riding style is this geometry intended for? This is a modern road bike with an accommodating endurance geometry for a more upright riding position.

Read more
0%

What riding style is this geometry intended for? An upright commanding riding position to tackle rough gravel roads or city streets with a priority on stability and control How many gears does this bike come equipped with? A wide ranging drivetrain with variations across the range from 2x9spd to the latest 1x11spd Gravel Specific system from Shimano Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.

Read more
0%

What riding style is this geometry intended for? Long days on the saddle discovering new gravel trails just for the sake of exploring.

Read more
0%

What riding style is this geometry intended for? All day touring off road or back country scenic roads How many gears does this bike come equipped with? 3x9spd wide ranging touring centric gear set Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.

Read more
0%

What riding style is this geometry intended for? An upright MTB based riding position for tackling both smooth and rough roads How many gears does this bike come equipped with? The Gaselt range offers bikes with 1x11spd drivetrains and also 2x8spd drivetrains at the entry level Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.

Read more
0%

What riding style is this geometry intended for? The Lombard has an upright position that's as at home commuting into the city as it is rolling round country lanes on the weekend How many gears does this bike come equipped with? 2x9spd drivetrain Are the wheels tubeless ready? Unfortunately these wheels are not tubeless ready because are built with durability in mind for riding off into the sunset where sealant top ups are not possible.

Read more
0%

What riding style is this geometry intended for? The Nicasio has an upright position that's as at home commuting into the city as it is rolling round country lanes on the weekend How many gears does this bike come equipped with? There are several models that range in gear sets of 2x8spd to 2x10spd Are the wheels tubeless ready? Unfortunately these wheels are not tubeless ready because they are built with durability in mind where you might be hitting potholes or for riding off into the sunset where sealant top ups are not possible.

Read more
0%

Path & Pavement

What size are the wheels? The Path Series features a 700c wheel size (29" diameter).

Read more
0%

What size are the wheels? The Heist series comes with 700c (29 inch) wheels.

Read more
0%

What size are the wheels? The Urbano comes with 20" wheels.

Read more
0%

What size are the wheels? The Fairfax Series features a 700c wheel size (29" diameter).

Read more
0%

What size are the wheels? The Muirwoods come with 700c wheel size (29" diameter).

Read more
0%

What size are the wheels? The Presidio range comes with 700c wheels (29 inch).

Read more
0%

What size are the wheels? The DSX series comes with 700c wheels (29 inch).

Read more
0%

What size are the wheels? The San Rafael series comes with 700c wheels (29 inch).

Read more
0%

What size are the wheels? The San Anselmo comes with 700c (29 inch) wheels.

Read more
0%

What size are the wheels? The Kentfield series comes with 700c (29 inch) wheels.

Read more
0%

What size are the wheels? The Larkspur comes with 27.

Read more
0%

E-Bikes

The bike comes with 29x2.

Read more
0%

What size are the wheels? The Gili Velo comes with 20" wheels.

Read more
0%

What size are the wheels? The Path E comes with 27.

Read more
0%

What size are the wheels? The Alpine Trail E series comes in a "mullet" configuration (27.

Read more
0%

What size are the wheels? The Sausalito comes with 650b (27.

Read more
0%

Kids Bikes

What size are the wheels? The Siskiu D24 series comes in 24 inch wheels only.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 5-8yo.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 7-12yo.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 5-8yo.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 5-8yo.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 7-12yo.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 7-12yo.

Read more
0%

What size are the wheels? The Rift Zone Jr.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 5-8yo.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 7-12yo.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 5-8yo.

Read more
0%

What age group is this bike intended for? This bike is intended for riders from 7-12yo.

Read more
0%

Dirt Jumpers & BMX

What size are the wheels? This model is fitted with 26 inch wheels.

Read more
0%

What size are the wheels? This model is fitted with 26 inch wheels.

Read more
0%

What size are the wheels? This model is fitted with 20 inch wheels.

Read more
0%

What size are the wheels? This model is fitted with 20 inch wheels.

Read more
0%

What size are the wheels? This model is fitted with 26 inch wheels.

Read more
0%

Christmas Period

To ensure you or your loved ones receive their Christmas present in time we must set a cut off date.

Read more
0%
CLOSE ARTICLE

Ride Now, Pay Later

With new online and in-store electronic payment systems offering customers greater convenience and simplicity, at Bikes Online Australia we can now offer you even more flexibility when it comes to purchasing your new Bicycle. We now have the option to pay in small sums rather than one big lump sum, giving you more time to save up for your dream bike.
We offer 2 different instalment methods: PayPal - Pay in 4 and ZipMoney. Simple and convenient online or in-store payment options that let you buy now and pay later. You can find detailed information on each option below. 

Please note we cannot reserve stock and do not accept part payment of orders via credit card, PayPal or direct deposit. Payments made via these methods must be paid in full. We also do not offer a layby service. 

  PAYPAL - PAY IN 4  

About Pay in 4

  • PayPal Pay in 4 is available for eligible purchases of $30-$1,500.

  • Offer availability may depend on the merchant.

  • PayPal Pay in 4 is interest free with no late fees.

  • When you apply, PayPal may run a credit check to determine your eligibility.

  •  PayPal don’t charge late fees, but late or missed payments could affect your PayPal account and credit score.

  • You must live in Australia, have an Australian PayPal account, and be of legal age in Australia to use Pay in 4.

We’re offering Pay in 4 to a growing number of our Australian customers. You must be an AU resident and have a PayPal account in good standing or open a PayPal account to apply.

Pay in 4 is not available for certain merchants and goods. If you choose Pay in 4 as your payment method when you check out with PayPal, you will be taken through the application process. You’ll get a decision instantly but not everyone may be approved based on our internal checks.


How can I pay with Pay in 4?

Just choose to pay with PayPal when you shop online and if it’s an eligible transaction, you’ll see Pay in 4 as one of the available payment methods. Simply apply for a Pay in 4 plan in just a few steps, get an instant decision, and finish checking out.



Can I split payments between PayPal Pay in 4 and another method?

No, split payments are not accepted when one of the two methods involves PayPal Pay in 4. For example part payments via credit card, gift voucher or direct deposit cannot be paired with PayPal Pay in 4.


What purchase amounts qualify for Pay in 4?

You can use Pay in 4 for eligible shopping cart values between $30 to $1,500 AUD.


How will my Pay in 4 transaction appear within my PayPal Account?

Every Pay in 4 transaction will appear in your activity feed for the full purchase amount under the merchant’s name as a “purchase” within your PayPal activity.  This is to reflect the initial total purchase and is not reflective of the Pay in 4 instalment plan or any payments made by your specific payment method.  PayPal pays the merchant upfront for the transaction and spreads that cost over 6 weeks automatically withdrawing funds from your PayPal account based on the payment schedule agreed in your Pay in 4 Contract.  The first instalment and subsequent instalments each will be reflected as a separate transaction in your PayPal activity and represents the actual repayments made.


Can I still apply for a refund if I used Pay in 4?

Yes, you can still apply for a refund for your purchase when you use Pay in 4. If you return some or all your items according to your legal rights and/or the refund policy of the merchant, you may get a partial or full refund. Partial refunds will lower the amount that you owe for the Pay in 4 repayments you have left. Any refund issued more than the outstanding loan amount will be paid to your PayPal Balance.


What are the terms and conditions for my Pay in 4 plan?

You must read the Pay in 4 Contract for any Pay in 4 plan before you submit your application. You will see the link to the Contract when you choose to apply for Pay in 4 at checkout. You will also have the option to download the Contract.


Once your plan starts, we will send you an email containing important information about your Pay in 4 plan, including how to locate your Contract.


Are there any fees associated with Pay in 4?

There are no fees for choosing to pay with Pay in 4.


How long will my Pay in 4 plan last?

Your individual plan will last a little over 6 weeks in total. The first payment will be due at the time of the transaction and 3 subsequent payments will be taken every 2 weeks thereafter.


Where can I pay with Pay in 4?

Pay in 4 is available to use at selected merchants where PayPal is accepted. Transactions can be made in all currencies that PayPal supports, not just AUD. For transactions not in AUD, PayPal will automatically convert the transaction amount to AUD at checkout before providing you with your Pay in 4 plan. Currency conversion charges will apply as set out in your PayPal User Agreement.

 

For more information please visit the PayPal Terms and Conditions



  ZIPMONEY   

 To be eligible to use zipMoney you must?

  • Must be over 18 years of age

  • Must be an Australian citizen or a resident

  • Must be employed in some capacity

How to use zipMoney

  1. Apply and get a decision in minutes

  2. ZipMoney pays Bikeses Online Australia today

  3. You pay zipMoney in monthly payments

How do I get started?

Click ‘Apply Now’ and complete the easy 3 minute application. You'll be surprised at how simple the process is.

Once approved and you accept the terms and conditions, zipMoney will pay Bikes Online Australia on your behalf.

What else do I need to know?

Although zipMoney's interest free plan allows you to shop today without paying anything upfront - it is a loan and must be paid back. Failure to do so could affect your future credit rating.

ZipMoney's payment plans are interest free for up to 12 months, but please be aware that interest will start to accrue after the interest free period. You can see your interest free balance, how long it is estimated to take to repay the loan and change your payment schedule in your digital wallet.

What are the benefits?

You can buy the goods you want today and pay nothing upfront. By paying with your zipMoney account, you can split the cost of your purchase and pay over time. zipMoney even pays Bikes Online  on your behalf no money ever changes hands.

You're also provided with a virtual account so for your next purchase, all you need to do is sign-in to your digital wallet, confirm and pay. There's no more need to use your credit card or seek a loan elsewhere. It's simple and easy to use.

Can I split payments between ZipMoney and another method?

No, split payment are not accepted when on of the two methods involves ZipMoney. For example part payments via credit card, gift voucher or direct deposit cannot be paired with ZipMoney.

What are the fees?

No deposit, so nothing to pay today

A one off establishment fee may apply. Don't worry this is added to your interest free balance. Please see your application and contract for details. Minimum monthly payments apply. See your contract and application for details.

An interest free period of up to 12 months, after which interest will accrue at the standard annual percentage rate. A small monthly admin fee of $7.95 (only payable if a balance is owing). Please refer to your contract, terms and conditions for further information.

Terms and Conditions

Available to approved applicants only. Minimum monthly repayments are required, see your contract for details. Paying only the minimum monthly repayment amount will not pay out the purchase within the interest free period. Any balance outstanding at the expiry of the interest free period will be charged interest at the standard annual percentage rate, currently 23.9%%. A one off establishment fee applies, see your contract for details. A Monthly Account Service Fee of $7.95 (when balance owing) applies. Terms & Conditions apply and are available on application. Credit provided by zipMoney Payments Pty Limited (ABN 58 164 440 993, Australian Credit Licence Number 441878). Visit www.zipmoney.com.au to learn more about zipMoney.

Where can I find out more?

zip.co/au

Customer service: 02 8294 2345

Email: customercare@zipmoney.com.au