Post Sale Guarantee
We get it, we all love to find deals and save money that's why we have a Post Sale Guarantee.
If an item on our website goes on sale within 14 days from the day you purchased it, let us know. Confirm your order number with us, we'll verify the purchase date against the on sale item and issue the difference as Bikes Online Australia store credit. This guarantee only applies to purchases made within the last 14 days and the product must be the exact same item determined by:
- Product code
- Year model
- Be in stock at time of verification
Note: This policy is not applicable for discount and coupon codes. We do not price match products from other stores.
If you return the bike under our 14 day return policy after being issued store credit we will deduct the credit value off the total of your refund.
For example: you purchase a bike for $1599. The bike goes on sale for $1399 and we issue you a store credit of $200. You then decide to return the bike under our 14 day policy. Provided the bike passes our policy terms we will only refund the total of $1399.