In Store Shopping and Face to Face Service
BikesOnline is a purely online business - we don't have a physical showroom but operate from our head office and dispatch centre. Not having physical stores allows us to pass on more savings to you. This means we do not provide face to face service and do not accept customers visiting our premises to enquire about a purchase. We provide online and phone support Monday - Saturday 9am-5pm. We offer a free 14 day return policy which can be viewed here.
If you have any questions, we'd love to hear from you via our contact us page, live web chat or phone on (02) 8599 2209.